SERVICES / RETENTION

Make the inbox worth returning to.

Create a newsletter with a recognizable point of view, a sensible publishing rhythm, and a reason for the subscriber to read the next edition.

POSSIBLE SCOPE

What the work can cover.

01

Editorial planning

Choose recurring themes and a content calendar that serves the subscriber and the business.

02

Copy & newsletter design

Develop messages, reusable layouts, and clear calls to action.

03

Production workflow

Clarify drafting, review, platform setup, quality checks, and scheduling responsibilities.

These are scope options to discuss. Your proposal defines the deliverables and responsibilities included.

01 / PROJECT NOTES

Know why someone would subscribe

A newsletter needs a promise the business can keep. It might explain products, share practical knowledge, or introduce new work. Define that purpose before choosing a frequency. A relevant list and a useful editorial plan matter more than publishing simply because the calendar says it is time.

02 / PROJECT NOTES

Create a repeatable edition

A consistent layout and review process reduce avoidable production friction. Discuss subject lines, sender identity, content sources, links, mobile reading, and approval. Confirm whether the scope covers copy and design only or also building and scheduling within your email platform.

03 / PROJECT NOTES

Treat permission and preferences as part of the work

Explain how subscribers join and how unsubscribes are handled. Review data sources before importing a list, and use the appropriate consent and suppression practices for your operation. The engagement should define who owns the list, controls the platform, and remains responsible for sending decisions.

04 / BEFORE THE WORK BEGINS

Put the practical terms in the proposal.

Ask for the deliverables, review stages, revision allowance, estimated timing, and responsibilities of each party. Identify the assets, information, and account access needed from your business. If another provider or system is involved, confirm the dependency before committing to a schedule.

Discuss agency fees separately from advertising budgets, platform subscriptions, third-party production, and other expenses where applicable. Confirm ownership and handover of the work. A defined scope makes it easier to decide whether the project is the right fit; it does not guarantee a particular marketing result.

COMMON PROJECT QUESTIONS

Before you brief it.

Can I discuss the service before I have everything ready?

Yes. Explain the goal and the information you have. The first conversation can identify missing decisions and the next useful step.

Can this be combined with another service?

It can be discussed as part of a connected brief. Each discipline and its responsibilities should still be specified in the proposal.

What does a project cost?

Pricing depends on the agreed work, production needs, complexity, and ongoing responsibilities. No fixed package price is published here.

Are performance outcomes guaranteed?

No traffic, ranking, revenue, or conversion result is guaranteed. Goals, measurements, and practical dependencies should be discussed before work begins.

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